Shipping and Delivery
Shipping & Delivery Policy
At Dlx Narmada, we are committed to delivering your sewing machines and accessories safely and on time. Please review our Shipping & Delivery Policy for details on order processing, shipping times, and costs.
1. Order Processing
- Orders are processed within 1-3 business days after confirmation.
- You will receive an order confirmation email with tracking details once your order is dispatched.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Timelines
We offer safe and reliable shipping across India. Estimated delivery times vary based on location:
- Metro Cities: 3-5 business days
- Urban & Semi-Urban Areas: 5-7 business days
- Remote Locations: 7-10 business days
Note: Delivery timelines are subject to external factors such as weather conditions, courier delays, or government restrictions.
3. Shipping Charges
- Free Shipping: Available on select products or order values above ₹[Specify Amount].
- Standard Shipping: Charges vary based on product weight, size, and delivery location.
- Shipping costs will be calculated at checkout before finalizing your order.
4. Order Tracking
Once shipped, you will receive a tracking number via email or SMS to monitor your shipment’s progress. You can track your order on our website or the courier partner’s website.
5. Delivery Terms
- Please ensure the shipping address and contact details are accurate to avoid delays.
- A signature or OTP confirmation may be required upon delivery.
- If delivery is unsuccessful due to incorrect details or customer unavailability, re-shipping charges may apply.
6. Damaged or Delayed Shipments
- If your order arrives damaged or tampered with, please contact us within 24 hours of delivery with photos as proof.
- In case of delays beyond our control, we will notify you and work on the earliest resolution.
📞 For any shipping-related inquiries, reach out to us
